Help & support

Email hi@ac0.ai for help in English, Swedish or Spanish. Include your phone model, app version and what went wrong. Never send a password or sign-in link.

Open FitForGod or use the store links on the homepage to install the latest app.

Enter your email in the app, open the newest sign-in email on the same phone and tap the link. Check spam if it does not arrive. If a link expires, request a new one. Use the same email to return to your existing account.

Open your group invitation on your phone or enter its code in the app. You can create your own group and invite people you know. Ask the group leader if an invitation no longer works.

A leader can create a step challenge with a daily goal. Open Today to share the phone's current total or enter it manually. Sharing again updates the same day instead of adding the total twice. You can share progress below the goal and update it later. The check-in counts as complete once you reach the goal on a scheduled day.

On iPhone, allow Motion & Fitness in Settings → Privacy & Security → Motion & Fitness. On Android, allow Steps access in Health Connect. Android may need the Health Connect app and a connected app or device that supplies step data. If there is no data or permission, manual entry still works.

Access is optional and read-only. A count is only sent to FitForGod and your group when you choose to share it. Revoke access in device settings at any time. Undo today's check-in to remove its shared total, note and photo; contact support to remove older content.

In a weight challenge, today's weigh-in is your check-in. Set your own goal first, up or down, in kg or lbs. Saving the goal is your consent to storing your weight. Progress follows the average of your last seven weigh-ins, so one heavy day does not count as a setback.

Your group never sees your weight. It sees that you weighed in and, only if you turn on sharing, a percentage toward your goal. Open Progress → Weight to change your goal or delete that challenge's weight data, or Profile → Weight data to delete it from every challenge. Your check-ins stay. Leaving a group also deletes your weight data there. Choose a gradual, realistic goal and talk to a doctor if you are unsure.

You remain in a challenge after missed days. Return with the next scheduled check-in. Rest days and grace days follow the group's schedule.

The daily reminder at 19:00 only arrives on scheduled days when you have not checked in. It and notifications from your group (when someone cheers you on, when your leader sets a new challenge and when someone joins your group) are under Notifications in the app's Profile tab, and the reminder is also at the bottom of Today. Email reminders are turned off in the Profile tab too (Help in older versions). You can also turn notifications off in your phone settings.

Tap ⋯ on a group post and choose Report to flag inappropriate content for review, or Block to hide that member's posts and stop encouragement, and its notifications, between your accounts. You can unblock members in Profile. Blocking does not remove group membership or hide shared group totals. A group leader can remove a member, and you can leave the group.

You can also report a problem to hi@ac0.ai. Include the group and relevant date or post so we can find it. For immediate danger, contact local emergency services.

In the app, open Profile → Delete account at the bottom and confirm. If you lead a group with other members, transfer leadership or delete the group first. Deletion removes your profile, check-ins, shared step totals, weight data, notes, encouragement, notification registrations and uploaded photos.

If you cannot use the app, visit Delete account or email us from your account's email address. Contact us to request access, correction, export or deletion of specific data. See our privacy policy for your rights.